Cookie Policy | Flow AI Fx

Effective Date: March 30, 2026

This Cookie Policy explains how Flow AI Fx ("we", "us", or "our") uses cookies, local storage, and similar web tracking technologies when you access or use our website located at flowaifx.app and related creative studio tools (the "Services").

1. What Are Cookies and Local Storage?

Cookies are small text files that websites store on your computer, smartphone, or tablet when you visit a webpage. They allow websites to remember your device, track session credentials, maintain your preferences across page navigations, and recognize you when you return.

In addition to standard HTTP cookies, we may utilize modern browser storage mechanisms—such as Local Storage and Session Storage—which function similarly to cookies by saving essential configuration preferences directly within your local browser sandbox.

2. How Flow AI Fx Uses Cookies

We utilize cookies and browser storage technologies to maintain secure platform operations, prevent fraudulent abuse, and provide a smooth, customized creative workflow across our video, image, music, and voice generation tools.

Specifically, these technologies help us:

Authenticate & Safeguard Sessions: Keep you securely signed in to your account without requiring repetitive credential inputs on every page transition;
Preserve Studio Settings: Remember your active interface theme (dark or light mode), language selection (English or Simplified Chinese), editor panel configurations, and recent model presets;
Track Real-Time Rendering Queues: Maintain client-side tracking of in-progress generation jobs and update your credit meter in real time;
Optimize Platform Reliability: Measure system loading times, API responsiveness, and Cloudflare edge delivery across global regions;
Facilitate Secure Checkout: Protect checkout sessions and authenticate transactions conducted through our payment processors.

3. Categories of Cookies We Use

A. Strictly Necessary (Essential) Cookies

These cookies are indispensable for the core functionality and security of Flow AI Fx. Without them, requested features—such as user login, credit verification, and job queuing—cannot be delivered.

Authentication Tokens: Secure tokens managed by our authentication system (Better Auth) that verify your identity across requests.
CSRF Defense Tokens: Cryptographic tokens designed to defend against Cross-Site Request Forgery attacks.
Load Balancing: Cloudflare session cookies that distribute traffic evenly across our distributed edge network.

B. Functional & Preference Cookies

These cookies enable our website to remember choices you make and provide enhanced, personalized functionality:

Locale Preferences: Remembers your selected language (en or zh) so the interface renders consistently.
Theme & UI Preferences: Stores your display mode (dark or light theme) and workspace layout settings.
Studio Model Selections: Temporarily caches your last selected generation models and default aspect ratio parameters.

C. Performance & Analytics Cookies

These cookies help us understand how users navigate and interact with our studio tools so that we can systematically identify bottlenecks, improve generation speeds, and optimize platform navigation.

All analytical telemetry is processed strictly on an aggregated and de-identified basis.
These cookies do not collect personal identity information or inspect the private creative content of your generation tasks.

D. Payment & Fraud Prevention Cookies

When you initiate a subscription checkout or open the customer billing portal, third-party payment providers (including Stripe, Creem, and Waffo) set necessary security cookies on their checkout domains to detect card fraud, prevent duplicate transactions, and verify payment integrity.

4. Third-Party Technologies

Some cookies may be placed by verified third-party partners that assist in hosting, securing, or powering our platform:

Cloudflare: Provides global edge routing, DDoS mitigation, and content delivery networks.
Payment Processors: Provide secure, PCI-compliant checkout sessions and billing portal management.

5. How You Can Manage or Disable Cookies

Most web browsers allow you to control cookie preferences through their native settings. You can choose to block all cookies, accept only first-party cookies, or delete previously stored cookies from your hard drive:

Google Chrome: Settings → Privacy and security → Cookies and other site data
Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
Apple Safari: Preferences → Privacy → Manage Website Data
Microsoft Edge: Settings → Cookies and site permissions

Please Note:
If you choose to disable or block strictly necessary cookies, critical parts of Flow AI Fx will cease to function properly. You will be unable to log in, access your saved creative assets, submit generation requests, or manage your paid subscription.

We may update this Cookie Policy from time to time to accommodate technical developments or adjustments in privacy regulations. Whenever revisions occur, the updated policy will be posted on this page with an amended "Effective Date".

7. Contact Us

If you have questions, feedback, or concerns regarding our use of cookies or tracking technologies, please contact our team at:

Flow AI Fx Support
Website: https://flowaifx.app
Email: support@flowaifx.app